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Intelligence to your advantage

Albacore Ltd - an IT and business development services company based in London

Suppliers of expertise in Data warehouse development, Customer Relationship Management and Advanced Reporting

Albacore Ltd is an IT services organisation extending the use of sophisticated CRM, data warehousing, advanced reporting and information dashboards to growing companies with big ambitions - we specialise in delivery of practical CRM (Customer Relationship) and BI (Business Intelligence). Our clients take advantage of our preference for short assignments to keep their costs and commitments in control. By avoiding premise costs and back office staff we keep costs low, and save costs for our customers.

The key to making this work is flexible cooperation - this means we negotiate with each customer a combination of core time spent on customer premises, demand-led floating days and remote working to meet their needs. We like to train your staff to make sure whatever we produce will continue to work and extend after we leave, and we can provide a needs-based ongoing support service.

The net effect of this is the lowest cost way for SME organisations to extend their use of technology

Introductory offer - we offer a free one hour on-site consultation for any business located in central London - we will attend your officesfor the consultation,and provide a written report of findings up to 4 pages long at no cost and with no future obligation (subject to availabiliy - pre-agreed time and date only)

Customer Relationship Management (CRM)

As the name suggests, CRM is concerned with the interaction between supplier and customers; well organised businesses have always kept a handle on how they interact with actual and potential customers - a well implemented CRM organises this information so it can be used systematically. There are a wide range of options and price points - Albacore can advise on an appropriate choice for your business and provide a rapid implementation service - including configuration, process design and migration from legacy systems. We specialise in Salesforce.com and Gold-Vision CRM systems.

Data Warehousing

Every modern business generates volumes of data about day to day operations that can provide valuable intelligence to assist in optimising operations to improve market share, profitability and customer service. Data Warehousing is the process of collecting and organising all this data, and Business Intelligence (BI) the timely delivery of intelligence to those who can exploit it to your business advantage. Albacore can design, implement and maintain a SQL Server based data warehouse appropriate to the scale of your business, and provide timely BI reports to support both regular business and strategic analysis requirements.

Data Integration

If you have an existing investment in on-premise application it makes sense to link these to cloud-based systems like Salesforce.com. Albacore Ltd has several years experience integrating salesforce.com to a variety of on-premise systems, including SAP, SQL Server, MS Dynamics and other CRM and ERP systems using IBM Webshere Cast Iron. Integration can often be accomplished in a few days.

Web Services

We can rapidly develop applications that serve or consume web services - allowing your organisation to communicate seamlessly with your business partners in accordance with your business rules.